Our goal is to meet our customers’ needs and help them achieve their goals. Because we feel part of your projects, we want to provide you with the best support offering all our expertise and the following services:
CONSULTING SERVICES
Our gearless machines cover a large number of solutions applicable to new elevator installations as well as to updates. Our technical team will gladly assist you with technical issues or any other questions you may have.
CUSTOM MANUFACTURING
We have in-depth knowledge of all applications and the wide range of possibilities available and can help you in making the right decision when installing a lifting motor. We put our own engineering team at the disposition if our clients that studies each specific case to offer customised solutions for each client and each occasion.
CUSTOMER SERVICE AND TECHNICAL ASSISTANCE
We offer a personalised attention both pre-sales and after-sales. With our Technical Assistance Service, our technicians provide and excellent service both during the assembly and installation, as well as during the entire service life of our gearless machines. We adapt to the needs of our customers by offering assistance, both on the spot as well as remotely, to solve any problem or incident in the shortest possible time.
SPARES AND ACCESSORIES
We have original spare parts for all our products.
CLIENT AREA
Through this area we provide our customers with quick access to a wide range of information such as order tracking, manuals, catalogues, technical data sheets and requests for quotations, among others.